Personality clashes and differences in background and working styles result in conflicts。

　　性格的迥異、背景的不同和工作方式的差異都會引起沖突。

　　When a team is composed of individuals coming from very different backgrounds, how they get along each other is affected because of their different perceptions in leadership, education, personal experiences, ethnicity, political preferences etc. Others are task-oriented, while others are more people-oriented when it comes to their working style。

　　一個團隊是由不同背景的個體組成，由于這些個體有著不同的領導觀念、教育背景、個人經(jīng)歷、人種民族和政治傾向，相處模式就會受到影響。說到工作方式，一些人是以工作為中心，但有的人則以人為本。

　　Be open to receiving feedback. Receiving feedback is a way for you gain awareness of your weaknesses and doing something about them. Do not take it personally when you face up to others perceptions about you. If you take it too personally, emotions get in the way and your working relationships will suffer。

　　虛心接受反饋。接受反饋是能幫助你意識到自己缺陷從而改進它們的方法。當同事說出對你的意見時，不要覺得是在針對你。否則，情緒會影響到你，和同事的關系就會變糟。

　　Do not jump to conclusions. Suspicions, negative thoughts and being too judgmental of others will do you no good. Gather as much information as possible. When you react to situations without knowing the whole story will cause misunderstandings。

不要妄下結論。對同事有猜疑和負面想法，過于喜歡評判同事，這些行為對你沒有任何好處。事先盡可能多了解相關信息。不知道前因后果就處理往往會引起誤會。

　　Resolve conflicts early. When negative situations arise, do not make them worse by taking it for granted. Develop a plan of action to address the problem with your co-worker, work together to resolve it before bringing it to your supervisor。

趁早解決沖突。和同事關系緊張的時候，不要覺得理所應當。在事情還沒傳到上司耳朵里之前，趕緊和同事一起解決問題。

　　Set your limits. It is natural to develop friendships within the workplace. However, it is important to set boundaries so that your friendship does not interfere with your work. Focus on your work tasks and limit personal discussions to lunch works or after working hours。

保持距離。在辦公室和同事增進友誼本無可厚非。不過還是有必要保持距離，這樣你們的友情才不會妨礙到工作。專注于工作，談私事得在午飯時間或者下班時間。

　　Understand and accept personal and cultural differences. Try to look at things from your co-workers’ perspective. If you recognize the need for cooperation, you will be more productive and your relationship as co-workers will be smoother。

　　理解并接受個體差異和文化差異。試著從同事的角度看待問題。在這樣的前提下，如果你和同事有合作，你們工作就會更高效，同事關系也會更融洽。

　　Clarify expectations. Reduce potential conflicts by encouraging open communication and clarifying expectations. Don’t expect something from your co-worker that you didn’t specifically ask from her. Requests should be as specific as possible. Do not make people guess。

　明確工作預期。減少潛在沖突的方法是，坦誠的交流和明確的工作期望。如果沒有明確要求同事做什么事，就不要想著她能做到這點。不要想當然。

　　Set a good example. What kind of behaviors do you expect from your co-workers? Model them. If you want others to be open with you, then be open with them. If you want people to be nice to you, be nice to them。

　先完善自己。想讓你的同事怎么對你，你就怎么對他們。要別人對你坦誠，自己就先坦誠。要別人對你友善，自己先友善。

　　If someone picks a fight, end it. Do not continue that fight. Pause and think how you can handle the situation without worsening it。

別火上澆油。如果同事之間發(fā)生了不快，不要火上澆油。停下來想想該怎么處理眼下的情況，不要把事情越弄越糟。